Terms of Service

1. Nature of Services

JL Auto Guide provides private-sale vehicle preparation, including focused cleaning, visual documentation, market research, photography, and listing-support services.

Depending on the service package selected, services may include vehicle photography, video, market and pricing research, listing preparation, a JL Seller-Ready Assessment, tire tread measurements, service-record organization, and a pre-sale detail.

JL Auto Guide is not a motor vehicle dealer, broker, consignment facility, repair facility, mechanical inspection service, certified appraiser, or financial intermediary. JL Auto Guide does not purchase vehicles, take title to or possession of vehicles, receive buyer funds, negotiate transactions on behalf of vehicle owners, or guarantee a vehicle sale or selling price.

All vehicle sales occur directly between the registered vehicle owner ("Client") and the purchaser.

2. Service Packages & Fees

JL Auto Guide offers fixed-fee service packages. Current services and pricing are described on the JL Auto Guide website and may be updated from time to time.

Payment is for the media, research, documentation, and/or listing-preparation services included in the selected package and is not contingent upon whether the vehicle ultimately sells or the selling price obtained.

Unless otherwise stated in writing, JL Auto Guide does not receive commissions or a percentage of the vehicle's sale price.

Additional services requested outside the selected package may be subject to additional fees agreed upon before the additional work is performed.

The mobile Pre-Sale Detail included in Sale Ready and Sale Ready Plus is a focused cleaning for presentation and photography, not paint correction, restoration, or intensive detailing. Appointments generally take place at the Client's location, subject to suitable parking, permission to perform cleaning, and access to water and electricity when needed. Alternative preparation methods may be available by request, but cannot be guaranteed for every vehicle or location.

Vehicles requiring unusually intensive cleaning due to excessive dirt, pet hair, staining, odors, contamination, or other conditions may require an additional charge. Any additional charge will be discussed with the Client before additional work is performed.

3. Client Responsibility for the Vehicle Sale

The Client remains solely responsible for conducting the vehicle sale.

This includes responding to prospective buyers, negotiating price and terms, arranging buyer meetings and showings, supervising test drives, accepting payment, verifying funds, executing bills of sale and title documents, transferring title and ownership, and complying with applicable laws and requirements associated with the transaction.

JL Auto Guide's services prepare and present the vehicle for the private-sale marketplace but do not make JL Auto Guide a party to the resulting vehicle transaction.

4. Vehicle Condition Documentation

Certain JL Auto Guide packages may include documentation of visible or reasonably measurable vehicle conditions observed during the presentation session, including items such as visible cosmetic condition and tire tread measurements.

The JL Seller-Ready Assessment is visual documentation, not a mechanical inspection, diagnostic evaluation, safety inspection, certification, appraisal, or pre-purchase inspection.

JL Auto Guide does not certify or warrant a vehicle's mechanical condition, roadworthiness, safety, remaining tire or component life, structural condition, or absence of defects.

Prospective purchasers should obtain an independent pre-purchase inspection from a qualified automotive professional when appropriate.

5. Seller Materials & Vehicle Information

Certain packages may include a seller kit containing vehicle details, equipment information, available history, maintenance or service information, tires and wheels, visible condition observations, photography or video references, supporting documentation, market research, and/or listing content.

The seller kit is a vehicle-preparation and documentation product. It is not a mechanical inspection, safety inspection, certification, appraisal, vehicle-history certification, or pre-purchase inspection.

Vehicle specifications, ownership information, mileage, service history, accident or vehicle history, factory equipment, and other information may be obtained from the Client or third-party sources.

JL Auto Guide does not independently certify the accuracy or completeness of information supplied by the Client or third parties.

The Client is responsible for reviewing vehicle information and listing materials for accuracy and notifying JL Auto Guide of any corrections before publication or distribution.

6. Market & Pricing Research

Market and pricing research provided by JL Auto Guide is intended to assist the Client in understanding comparable vehicles and current market conditions.

Such research is informational only and does not constitute a certified appraisal, guaranteed valuation, dealer offer, or guarantee of a particular selling price.

Actual market value and selling price may vary based on vehicle condition, history, mileage, equipment, geographic market, buyer demand, timing, negotiation, and other factors.

The Client retains sole discretion over the vehicle's asking price and whether to accept or reject any offer.

7. Photography, Video & Media

JL Auto Guide may create photographs, video, and other media for use in marketing the Client's vehicle.

Media is intended to provide an accurate and attractive presentation of the vehicle. Editing may include ordinary adjustments such as exposure, color, cropping, glare reduction, and image optimization.

JL Auto Guide will not intentionally use editing to materially conceal known vehicle damage or misrepresent the vehicle's visible condition.

The Client is responsible for ensuring that the vehicle is legally and safely available for the scheduled media session and for disclosing relevant concerns that may affect the session.

8. Third-Party Marketplaces

JL Auto Guide may recommend third-party marketplaces or prepare listing materials suitable for platforms such as Facebook Marketplace, Autotrader, Cars & Bids, Bring a Trailer, or other automotive marketplaces.

The Client is responsible for posting and managing listings, responding to inquiries, maintaining marketplace accounts, and complying with each platform's rules and requirements.

JL Auto Guide does not control third-party platforms and is not responsible for account restrictions, listing removals, algorithm changes, outages, platform policies, buyer behavior, or other actions taken by third-party services.

JL Auto Guide is not affiliated with or endorsed by these third-party marketplaces unless expressly stated otherwise.

9. Showings, Test Drives & Transaction Safety

JL Auto Guide does not conduct or supervise buyer showings or test drives as part of its standard service packages.

The Client is responsible for determining how, when, and where prospective buyers may inspect or test-drive the vehicle and for taking appropriate safety precautions.

JL Auto Guide may provide general private-sale safety resources or suggestions, but such information is informational only and does not transfer responsibility for the transaction or buyer interaction to JL Auto Guide.

10. No Guarantee of Sale

JL Auto Guide does not guarantee that a vehicle will receive inquiries, offers, or a buyer; sell within a particular period; or achieve a particular selling price.

Results depend on numerous factors outside JL Auto Guide's control, including vehicle condition, pricing, history, mileage, market demand, seasonality, geographic location, marketplace exposure, and seller decisions.

11. Client-Provided Information

The Client agrees to provide information about the vehicle that is accurate to the best of the Client's knowledge.

JL Auto Guide may rely on information and documentation supplied by the Client when preparing seller kits, listings, research, and other materials.

The Client remains responsible for disclosures required in connection with the private sale and for communicating material information about the vehicle to prospective purchasers.

12. Third-Party Reports & Documentation

JL Auto Guide may review or reference information from vehicle-history reports, window stickers, service records, manufacturer information, databases, or other third-party sources.

JL Auto Guide does not control these sources and cannot guarantee that third-party information is complete, current, or error-free.

Reference to third-party information does not constitute independent certification by JL Auto Guide.

13. Limitation of Services

JL Auto Guide does not provide mechanical repair, mechanical diagnosis, legal advice, tax advice, financing, insurance, escrow services, title services, certified vehicle inspections, or certified vehicle appraisals.

Clients and prospective purchasers should consult qualified professionals when those services are required.

14. Limitation of Liability

To the fullest extent permitted by applicable law, JL Auto Guide shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of its services, website materials, third-party information, marketplace activity, buyer or seller conduct, or a subsequent vehicle transaction.

JL Auto Guide does not assume responsibility for undisclosed vehicle defects, inaccurate information supplied by vehicle owners or third parties, buyer conduct, payment disputes, title disputes, accidents, test drives, or events occurring during or after a private vehicle transaction.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

15. Intellectual Property & Deliverables

Upon payment for the applicable service, the Client may use the photographs, videos, listing copy, seller kits, and other Client-specific deliverables provided by JL Auto Guide for purposes of marketing and selling the applicable vehicle.

JL Auto Guide retains ownership of its underlying branding, templates, designs, processes, trademarks, and other proprietary materials.

JL Auto Guide may use vehicle media created during a service session for portfolio, website, social-media, or promotional purposes unless otherwise agreed with the Client in writing.

16. Governing Law

These Terms of Service and any dispute arising from JL Auto Guide services shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to applicable conflict-of-law principles.

17. Changes to These Terms

JL Auto Guide may update these Terms of Service periodically to reflect changes to services, business practices, or legal requirements.

The version posted on the JL Auto Guide website at the time a service is purchased will govern that service unless otherwise agreed in writing.

18. Contact Information

Questions regarding these Terms of Service may be directed to:

JL Auto Guide

Email: contact@jlautoguide.com

Phone: (732) 475-0752

Website: www.jlautoguide.com